Inside Sales

For many companies, if sales aren’t tracking well, it can be hard to identify why. Finding the right reason, or combination of reasons, can take a long time and waste a lot of resource. If this is the situation you’re in, you may be better off making a more significant change, like outsourcing your Inside Sales Team.

Talk to us about ways we can generate sales qualified opportunities, quickly. Our results are guaranteed.

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What is an inside sales team?

The simplest way to define Inside Sales is – remote sales. While your ‘outside’ sales team might visit prospects, attend trade shows and call on your clients – your Inside Sales Team does not ever physically meet clients. All their work is done remotely. With increasing technological innovation, and lower costs, many companies are growing their Inside Sales Teams more rapidly than their Outside Sales Teams.

Why would you outsource inside sales?

It might sound like a contradiction, but there are many benefits to outsourcing your Inside Sales Team. Firstly, because everything is done remotely, there is no need for your Inside Sales Team to sit in your office, or even be located anywhere near you. Everything they do can be configured to look like it comes from your company and their work can be seamlessly integrated into your own team, or supplant it entirely.

Also, outsourcing to the right company can help you overcome many of the difficulties you might be experiencing with your current sales team, things like:

A successful Inside Sales Team relies heavily on technology. A modern, easy-to-use customer relationship management (CRM) tool is the priority, but to be truly effective your CRM should integrate with your e-marketing system, telephone, SMS and other internal systems. Getting the best technology is expensive and difficult to integrate.

A successful Inside Sales Team relies heavily on technology. A modern, easy-to-use customer relationship management (CRM) tool is the priority, but to be truly effective your CRM should integrate with your e-marketing system, telephone, SMS and other internal systems. Getting the best technology is expensive and difficult to integrate.

Building an effective Inside Sales Team isn’t easy. If you don’t have the right expertise and enough time to build your own team, it’s quicker and cheaper to outsource.

A successful Inside Sales Team relies heavily on technology. A modern, easy-to-use customer relationship management (CRM) tool is the priority, but to be truly effective your CRM should integrate with your e-marketing system, telephone, SMS and other internal systems. Getting the best technology is expensive and difficult to integrate.

A successful Inside Sales Team relies heavily on technology. A modern, easy-to-use customer relationship management (CRM) tool is the priority, but to be truly effective your CRM should integrate with your e-marketing system, telephone, SMS and other internal systems. Getting the best technology is expensive and difficult to integrate.

Managing your inside sales team

If you outsource your Inside Sales Team many of these issues become your outsourcer’s problems. Even better, outsourcing allows you to flex up and down more easily to meet demand. If your company only has a short peak sales period, it’s much easier to engage an external team on a short contract rather than have your own Sales Team sitting around idle (and likely to leave) when business is slow.

At Lead Express we manage Inside Sales Teams for hundreds of companies from industries as diverse as banking and finance, real estate, IT, automotive, transport and logistics. All our sales professionals are trained in the latest sales techniques, have the best systems and technology and, on average, stay with us for six years. 

Call us on 1300 532 339 to see how we can help you improve your sales performance.

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I want to start generating guaranteed, qualified leads.

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